Privacy Policy

Privacy Policy of Airport Taxi Bristol

Your details matter to us. You share them so we can pick you up and drive you safely. That is the only reason we ask. This page tells you what we collect. It tells you why we need it. And it tells you how we keep it safe. No tricky legal words.

Who We Are

We are Airport Taxi Bristol. We drive people to and from Bristol Airport. We also drive to other places in the UK. You can call us on 0800 246 5418. You can email us at info@airport-taxi-bristol.co.uk. Our office is at 9 Ashley, Kingswood, Bristol BS15 9UD. We look after your details ourselves.

What We Collect

We only ask for what a booking needs. We ask for your name. We ask for your phone number and email. We ask where we pick you up and drop you off. We may ask for your flight number and date. If you pay online, a payment company handles your card. We never see your full card number.

Why We Need It

Your name and address help us find you. Your phone number helps the driver reach you. Your flight number helps us watch for delays. If your plane is late, we move your pickup time. Your email lets us send your price and receipt. We also keep simple records for tax. The law asks us to do that.

How We Collect It

Most of the time, you tell us yourself. You type it into our booking form. Or you tell us on the phone. You may send it by email or WhatsApp. A travel agent may book for you too. Your device also sends us small bits of tech data. That happens when you open our site.

Cookies on Our Site

Cookies are tiny files. They sit on your phone or computer. Some cookies keep the booking form working. Some show us which pages people like. Some come from maps, chat, or ads. You can switch cookies off in your browser. It is your choice. Some parts of the site may then work less well.

Who We Share It With

We never sell your details. We never rent them out. We share only what is needed. Your driver gets your pickup details. The payment company gets your payment. Our email and website helpers see some data. We may share more if the law tells us to. Everyone we work with must keep it safe.

How Long We Keep It

We keep your booking for a few years. That helps us with receipts and refunds. It also helps if you have a question later. Tax rules ask us to hold some records longer. After that, we delete them. Or we strip your name from them. You can ask us to delete yours sooner.

How We Keep It Safe

We treat your details with care. Our website uses a safe link. Our systems have strong passwords. Only staff who need your data can see it. Drivers get your pickup details and nothing else. Card payments go through a safe company. No website is perfect. But we work hard to protect you.

Your Rights

Your data belongs to you. You can ask to see what we hold. You can ask us to fix a mistake. You can ask us to delete it. You can ask us to stop sending offers. You can also ask for a copy to take away. Just email us. We will reply as fast as we can.

Offers and Emails

We may email you travel tips or deals. We only do this if you say yes. Or if you have booked with us before. Every email has a stop link at the bottom. One click and the emails end. Saying no will not change your booking. You still get the messages about your trip.

Children

Our service is for adults. We do not aim our site at children. We do not collect details from anyone under 16. Children are very welcome in our cars. But an adult must make the booking. Do you think we hold a child’s details? Please tell us. We will remove them.

Changes to This Page

We may update this page sometimes. Our work may change. Or the rules may change. When that happens, we post the new version here. The date at the top shows the last update. Please check back now and then. When you book with us, you accept this policy.

Contact Us

Do you have a question about your data? We are happy to help. Here is how to reach us.

Phone: 0800 246 5418

Email: info@airport-taxi-bristol.co.uk

Address: 9 Ashley, Kingswood, Bristol BS15 9UD